IFLOG is operated under licence by Dharma Media Pty Ltd (ABN: 54 117 132 402).
Dharma Media Pty Ltd is part of the Street Press Australia
Pty Ltd group of companies.
In this policy, "us", "we" or "our" means IFLOG
and its related bodies corporate. This policy sets out:
We are bound by the National Privacy Principles contained in the Privacy Act 1988
(Cwth) (subject to exemptions that apply to us under that Act).
We may, from time to time, review and update this policy, including to take account
of new or amended laws, new technology and/or changes to our operations. All personal
information held by us will be governed by the most recently updated policy.
This policy was last updated on 1 May 2009.
What information we collect
In general, the personal information we collect about you includes (but is not limited
to) your name, contact details (including phone numbers and addresses) and possibly
financial information, including your credit card information.
We also collect information about you that is not personal information. For example,
we may collect data relating to your activity on our websites (including IP addresses)
via tracking technologies such as cookies, or we may collect information from you
in response to a survey. We generally use this information to report statistics,
analyse trends, administer our services, diagnose problems and target and improve
the quality of our products and services. To the extent this information does not
constitute personal information, the National Privacy Principles do not apply and
we may use this information for any purpose and by any means whatsoever.
We generally advise that you do not publish or communicate personal information,
or at least limit the personal information that you publish or communicate, to the
public via our services, such as in our classifieds, forums or blogs (Non-Confidential
Information). You acknowledge that we cannot control any third party collection
or use of your Non-Confidential Information. You agree that we may use and disclose
Non-Confidential Information for any purpose and by any means whatsoever.
How we collect it
We may collect your personal information from a variety of sources, including from
you, advertisers, mailing lists, recruitment agencies, contractors and business
partners.
We may collect your personal information when you request or acquire a product or
service from us, register with us as a member, provide a product or service to us,
complete a survey or questionnaire, enter a competition or event, contribute in
a fundraising event, participate in our services (including our radio programs,
blogs and forums) or when you communicate with us by e-mail, telephone or in writing
(for example if you contact customer service to make a complaint or provide feedback).
If, at any time, you provide personal or other information about someone other than
yourself, you warrant that you have that person’s consent to provide such information
for the purpose specified.
Why we collect it
The primary purpose for which we collect information about you is to provide you
with products and services you have requested. We also collect information about
you for the purposes outlined below.
We may state a more specific purpose at the point we collect your information.
If you do not provide us with the information that we request, we may not be able
to provide you with our products or services. For example, if you do not register
as a member of a website, you will not be able to access features or services that
are reserved for members only.
How we use it
In addition to the primary purpose outlined above, we may use the personal information
we collect, and you consent to us using your personal information:
- to provide you with news and information about our products and services, and opportunities
that we believe you may be interested in;
- for purposes necessary or incidental to the provision of goods and services to you;
- to personalise and customise your experiences;
- to manage and enhance our products and services;
- to communicate with you, including by email, mail or telephone;
- to conduct competitions or promotions;
- to verify your identity;
- to investigate any complaints about or made by you, or if we have reason to suspect
that you are in breach of any of our terms and conditions or that you are or have
been otherwise engaged in any unlawful activity; and/or
- as required or permitted by any law (including the Privacy Act).
How we disclose it
We may disclose personal information, and you consent to us disclosing your personal
information, to other members of the SPA Group (in which case, your personal information
will be collected, used, disclosed, managed and stored in accordance with this policy).
We may also disclose personal information, and you consent to us disclosing your
personal information, to third parties:
- engaged by us to perform functions or provide products and services on our behalf,
such as newsagents, processing credit card information, mailouts, debt collection,
marketing, research and advertising;
- that are our agents, business partners or joint venture entities or partners;
- that sponsor or promote any competition that we conduct or promote via our services;
- authorised by you to receive information held by us;
- as part of any investigation into you or your activity, for example, if we have
reason to suspect that you have committed a breach of any of our terms and conditions,
or have otherwise been engaged in any unlawful activity, and we reasonably believe
that disclosure is necessary to the Police, any relevant authority or enforcement
body, or your Internet Service Provider or network administrator;
- as part of a sale (or proposed sale) of all or part of our business; and/or
- as required or permitted by any law (including the Privacy Act).
Opting in or out
At the point we collect information from you, you may be asked to “opt in” to consent
to us using or disclosing your personal information other than in accordance with
this policy or any applicable law. For example, you may be asked to opt-in to receive
further information or communications from our advertisers and supporters.
You will generally be given the opportunity to “opt out” from receiving communications
from us or from third parties that send communications to you in accordance with
this policy. For example, you will be given the option to unsubscribe to e-newsletters
sent by us.
If you receive communications purporting to be connected with us or our services
that you believe have been sent to you other than in accordance with this policy,
or in breach of any law, please write to us at the address set out below.
Management and security
We have appointed a Privacy Officer to oversee the management of personal information
in accordance with this policy and the Privacy Act.
Other than in relation to Non-Confidential Information, we will take all reasonable
steps to protect the personal information that we hold from misuse, loss, or unauthorised
access, including by means of firewalls, pass word access, secure servers and encryption
of credit card transactions.
However, you acknowledge that the security of online transactions and the security
of communications sent by electronic means or by post cannot be guaranteed. You
provide information to us via the internet or by post at your own risk. We cannot
accept responsibility for misuse or loss of, or unauthorised access to, your personal
information where the security of information is not within our control.
You acknowledge that we are not responsible for the privacy or security practices
of any third party (including third parties that we are permitted to disclose your
personal information to in accordance with this policy or any applicable laws).
The collection and use of your information by such third party/ies may be subject
to separate privacy and security policies.
If you suspect any misuse or loss of, or unauthorised access to, your personal information,
please let us know immediately.
Accessing and updating your information and how to contact us
Subject to some exceptions in the Privacy Act, you have the right to seek access
to and update the personal information we hold about you. If you make an access
request, we will ask you to verify your identity. We may charge a fee to cover the
costs of meeting your request.
Members of our websites will generally be able to access and update their membership
details online.
We request that you keep your information as current as possible so that we may
continue to improve our service to you.
If you would like to seek access to personal information we hold about you, or if
you have any questions or complaints about how we collect, use, disclose, manage
or store your personal information, you can contact the department that collected
your personal information in the first instance, or write to:
Privacy Officer
PO Box 1079
Richmond North
VIC 3121